Invoice fraud and how to detect it
Invoice fraud is considered a low-risk crime by fraudsters and is increasing at alarming levels because it is difficult to trace. Difficult, but not impossible!
What is invoice fraud you may be wondering? Well, it’s what happens when a genuine invoice is altered to get a customer to pay for goods or services but into the wrong account. It’s done by duping the customer (victim) to change bank details on their system – sometimes via telephonic instructions but mostly via email. The customer then thinks they have settled their invoice, though they have in fact paid this into the fraudster’s account. In just two weeks my company saw two incidents of invoice fraud with my clients. Here’s my take on how to identify and avoid invoice fraud.
How it happens
Without insider assistance, this type of fraud is very difficult to perpetrate. This is another of the many examples of an “insider threat” which must be recognised and protected against. Invoice fraud is usually only noticed when the customer argues that they have already paid the invoice, even though payment has not been received by the service provider. Despite being innocently duped into doing this, the fact of the matter is that the business is still liable by not having adequate systems in place augmented by user awareness programmes aimed at preventing this from happening.
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